Customer Fraud Comes in Many Forms: “Wardrobing” Is One of Them
Retailers are well aware that shoplifting and employee theft cost them billions of dollars a year in lost revenues just in the United States and well over $125 billion worldwide. But, the phenomenon of...
View ArticleHoliday Return Fraud Is Billions of Dollars
As we have noted before, customer fraud is a multi-billion headache for retailers. And return fraud is an especially tough issue with which to deal. Just for the 2013 holiday shopping season, it is...
View ArticleWhen Will Bad News About Security Stop Piling Up?
The answer to this question is an unfortunate: not any time soon. Retailers are still trying to sort through and deal with all of the recent security breaches that have popped up. Now, they have...
View ArticleFighting Credit Card Fraud
Credit card fraud costs retailers, consumers, banks, and credit card firms billions and billions of dollars worldwide — and that only includes the fraud we know about, not the fraud that goes...
View ArticleHow Small Retailers Can Combat Fraud
Want to reduce your exposure to fraud? Take a look at this video from American Express. Filed under: Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and...
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